when I first started using the site it was confusing because there was no "click here then here"!! But after I worked with it I found it very used friendly and just an easy site to navigate. I chose Benjamin because of his amazing base sketch and also just the fact that he was the only one to message me one on one to ask for specific details about what I wanted! I am extremely happy with the final product and I will definitely recommend this site and Benjamin to anyone I hear talking about a tattoo! Thanks so much!